Shannon McClain saw the need for educational advocates when she worked as a classroom teacher. Parents are often met with resistance from teachers and administrators who need to make the system work for a large number of people. Kids who do not fit neatly into the system lose out. Teachers who are not properly serving students can cause problems for all involved. Shannon helps parents understand what schools can and must do to serve their students. She can help with IEPs, attend meetings and take some of the load off of beleaguered parents who need an insider's knowledge of schools.